ApsomCare for your Roland
In our region, nobody knows a Roland like we do. Our engineers are trained by the people who designed and built your Roland product, and come equipped with the very latest knowledge and tools to get your machine up and running, fast.
Centralised help desk with monitoring tool
Most queries can be answered over the phone, without the need for an engineer visit. Our trained ApsomCare Advisors can call you back within a guaranteed response time and get your Roland back in working order. If not, they’ll schedule an engineer to fix your machine within your agreed warranty response time. Give us a call on 9027504504 or LOG A CASE.*Normal telephone charges apply
Training provided on time to time basis
Like Roland DG we are dedicated to the development of our customers' skills and techniques. We want you to get the most out of your Roland equipment. As part of the ApsomCare experience, we can provide training to help you do things more efficiently. Whether you are looking to break into new market streams or push the boundaries of your current field, Roland DG equipment can help you achieve new heights.
Buffer stock locations
With ApsomCare, all machine fixes are to the highest standard, at the most efficient speed. With a comprehensive stock of spare parts at strategic locations, you can be assured that your machine will be back up and running in no time. Our ApsomCare Engineers will arrive on site carrying parts specific to your Roland DG model, ready to make your day better.
Roland trained engineers
Our ApsomCare engineers are trained by the people who designed and built your Roland. They know all Roland machines inside-out and come equipped with the very latest tools and knowledge to fix your problem there and then. This is backed up with support from Roland DG's Product Management, Technical Services and Research and Development departments.
First year free + 2yrs extended warranty on select models
When you purchase Roland DG technology you're covered by our ApsomCare Original Warranty for a fixed period. Consumables are always on chargeable basis even during the 1st year of warranty.
If you buy original inks from Apsom Authorised dealers you will get spares coverage free of cost for the 2nd and 3rd year**, labour would be charged at half the rates than normal and consumables remain chargeable at discounted rates.**applicable to all products excluding the VersaUV LEF Series
If you want to speak to one of our advisors, please contact our helpline number 9027504504.